Touring a WHOLESALE DISTRIBUTOR                                  SR1306

This course prepares the student to discuss a wholesale distributor's
application needs.

STUDENT PROFILE:
CSO sales representatives, sales management, and PSO consultants who
call on wholesale distribution accounts.

PREREQUISITE:
SR1304     Wholesale Distribution Industry Fundamentals
A score of 80% or better on the above Mastery Test represents
satisfactory completion.

STUDENT PERFORMANCE OBJECTIVES:
Upon completion of the course, students will be able to:
o     Ask questions that uncover general business issues while touring
      a wholesale distribution operation.
o     Ask questions that uncover application needs in each of the
      following functional areas:

*     Sales and Order Processing
*     Shipping
*     Purchasing
*     Receiving
*     Inventory Control

COURSE OUTLINE:
Unit 1:     Taking the Tour
Unit 2:     Tour Questions

TESTING PROCESS:
Self-Assessment Test included in the workbook.  To access Mastery Test,
send an HPDesk message:

     To:          Fieldtest ADMIN
     Subject:     SR1306
A score of 80% or better represents satisfactory completion.


FORMAT:        Self-paced workbook and videotape
LOCATION:      Not applicable
LENGTH:        1 Hour
AVAILABLE:     6/91
LANGUAGE:      English
EQUIPMENT:     VHS videotape player and TV
CLASS SIZE:    Not applicable
ORDERING INFO: Heart I-2 Order from Support Materials Organization
               (SMO/C200), Roseville, CA Part # 22894-90018
QUESTIONS:     Contact your CSO Sales Force Program Manager or Country
               Education Manager
PROJECT MGR:     Laurel Pavesi Telnet/408 447-7577